At inploi, trust is the centre of everything we do - whether it’s partnering with clients, empowering seamless candidate experiences, or driving innovation through technology. That’s why we’re thrilled to announce that inploi has officially achieved ISO 27001:2022 certification, the globally recognised gold standard for information security management systems (ISMS).

This milestone goes beyond a certificate on the wall; it’s a testament to our commitment to safeguarding data and delivering the highest standards of security for our clients, partners, and candidates.

What is ISO 27001:2022, and Why Does It Matter?

ISO 27001:2022 is the international standard for managing information security. It provides a comprehensive framework that helps organisations identify, mitigate, and manage security risks, ensuring sensitive data is handled responsibly and securely.

Certification requires more than good intentions. It demands robust policies and controls, regular risk assessments, and passing a series of rigorous audits.

For inploi, achieving ISO 27001:2022 certification affirms that our internal processes and security measures align with globally recognised best practices. It assures our clients and candidates that their information is protected by systems designed to counter today’s most pressing security threats.

Our Journey to Certification: The Road to ISO 27001:2022

Achieving ISO 27001:2022 certification is no small task for any organisation, let alone an agile, fast-paced scale-up like inploi. It’s a badge of honour that doesn’t just reflect compliance but demonstrates a commitment to safeguarding information security in every nook and cranny of our operations.

The journey began with defining the scope of our certification (the whole company ;)). Ratified by our leadership, it focuses on the protection of information and data within our Candidate Experience Platform, which supports candidates and clients worldwide by optimising high-volume recruitment through data-driven journeys, social media, analytics, and integrations.

Setting the Stage

To meet ISO 27001 standards, we established a rock-solid Information Security Management System (ISMS) that aligned with the organisation’s context, strategy, and internal and external considerations. This wasn’t just about checking boxes—it was about weaving security into the very DNA of our operations.

The ISMS covered key areas outlined by the standard, including leadership, planning, operations, performance evaluation, and improvement. It also included implementing 120 controls across organisational, people, physical, and technological domains. These controls ranged from high-level organisational policies to nitty-gritty technical safeguards.

Laying the Groundwork

Over five to seven weeks, we rolled up our sleeves to ensure every policy, process, and control was in place. These weren’t abstract, "look-good-on-paper" policies; they were tailored to suit the size and needs of inploi. From managing risk assessments to enforcing access controls, we ensured our ISMS was not just compliant but practical and effective for a company of our size.

Once we officially launched the ISMS, we conducted a thorough internal audit. This step helped us identify areas for improvement, which we promptly addressed to tighten our operations further.

The Audit Experience

After polishing our ISMS, we prepped for the Stage 1 external audit, where independent, accredited auditors reviewed our processes, controls, and policies. Feedback from this stage led to a few minor refinements, ensuring we met the highest standards of the ISO framework.

Finally, we tackled the Stage 2 external audit, the real deal. Over four days every aspect of our ISMS was scrutinised.

It’s worth mentioning that our external auditor had high praise for the ISMS we built—not just for its effectiveness and detail but also for how it was perfectly tailored to suit inploi. We struck the perfect balance between depth and scalability, creating a system that works seamlessly without overcomplicating things.

Reflecting on Success

Achieving certification in January 2025 was a moment of immense pride for the entire team. Our external auditor’s commendation validated the hard work, collaboration, and attention to detail that went into this journey.

The ISMS we’ve built is a living, breathing framework. It’s not about policies that gather dust in a filing cabinet; it’s about actionable practices that align with our mission to safeguard client and candidate information while delivering cutting-edge recruitment technology.

What This Means for inploi and the Future

This journey wasn’t just about meeting standards - it was about embracing security as a cornerstone of inploi’s growth. With ISO 27001:2022 certification, we’ve raised the bar for trust, resilience, and excellence in the candidate experience industry. And in true inploi style, we had some fun along the way, because even information security can be exciting when you’re building something that matters.

Safeguarding Candidate Data in Human Capital Management Technology  

HCM technology companies handle vast amounts of sensitive data - personal details, employment histories, and application information. With this comes a heightened responsibility to manage and protect data securely, especially as hiring processes scale and evolve. That’s why ISO 27001:2022 certification is vital for our industry.

Here’s why this certification is critical for the candidate engagement:

1. Building Trust with Clients and Candidates

Recruitment is inherently personal. Candidates entrust us with private information, while clients rely on us to securely manage these interactions. ISO 27001:2022 certification validates that trust, proving our dedication to protecting data every step of the way.

2. Mitigating Data Security Risks in High-Volume Hiring

Handling large volumes of candidate data comes with increased exposure to security risks. Our certification ensures that even at scale, we maintain uncompromised security standards.

3. Enhancing Candidate Engagement Through Secure Technology

A seamless hiring process should never come at the expense of security. Our platform combines intuitive, user-friendly technology with robust data protection, delivering a smooth and secure experience for candidates from application to hire.